Refund Policy

Last updated: February 2026

If you are not 100% satisfied with your order, you may return your purchase within 60 days of delivery for a full refund (minus shipping & handling).

How to Request a Refund

  1. Send an email requesting a refund to support@makonaturals.com with the subject line: MitoShred Refund. Be prepared to provide your order number and other details relevant to your order.
  2. Our friendly customer support team will assist you in the return process.
  3. Send your package back to:
    Jetpack Shipping
    Attn: MitoShred
    285 Northeast Ave
    Tallmadge, OH 44278

Additional Details

  • To receive your refund, your return must be received at our shipping facility within 60 days of purchase.
  • Ship with the packing slip that came in the original package.
  • You pay for return shipping.

Questions? Email us at support@makonaturals.com.